Refund policy

REFUND & RETURNS POLICY

30-day guarantee
If you're not happy with your FeastFur bowl, email support@feastfur.com within 30 days of delivery and we'll make it right — replacement or full refund, your choice.

How to request a refund
Email support@feastfur.com with your order number and a short note on what went wrong. We reply within 2 business days.

Returns
For most refund requests we won't ask you to ship the bowl back — return postage often costs more than the product. If we do need it returned, we'll email you a prepaid label. Never send anything back before contacting us.

Damaged or wrong item
Email us a photo within 7 days of delivery and we'll send a replacement at no cost. No return needed.

Refund processing
Approved refunds are issued to your original payment method within 5–10 business days of approval. Your bank may take a few extra days to display it.

Cancellations
Email us within 12 hours of ordering and we'll cancel before dispatch. After dispatch, the 30-day guarantee applies instead.

Questions: support@feastfur.com